Reservation is always required.
The rates are valid for groups of adults of at least 15 visitors.
Access is allowed to groups of up to 25 visitors per tour.
To check the availability of dates and make a reservation, you must contact our Reservations Office by phone at 039-326383 from Monday to Friday, from 9.00 to 12.00 and from 14.00 to 17.30.
Due to the religious celebrations that take place daily inside the Cathedral, availability in the morning is always limited, therefore, if you are interested in making the visit during the morning, please book as early as possible.
In the month preceding your visit you will receive a confirmation form by email, to be returned to us filled out and signed at least 20 working days before the date of your visit.
On the form you will find summary of times, costs and modalities of visit.
Failure to send the signed form means cancellation of the booking.
A copy of this form must be presented at the ticket office on the day of your visit.
We invite you to strictly follow the indications given on the Booking Form and within the Rules.
You can also book a GUIDE SERVICE for Museum and Cathedral.
The service is external and available in various foreign languages.: we will put you in touch with qualified tour guides to get a quote and define the details of your request.
For more information, please contact our Reservations Office by phone.
Payment methods
The prepayment of the deposit, corresponding to at least 15 installments for each booked time slot, is required at least 10 working days before the visit. The non-payment of the deposit implies the cancellation of the reservation.
There are two payment methods for the balance of the remaining allowances:
- WITH ONE BANK TRANSFER IN ADVANCE (together with the deposit)
You can pre-pay all tickets with one bank transfer. Unused tickets cannot be refunded.
- ON THE DAY OF VISIT (cash, debit card, credit card)
Please note that the payment will be made in a single payment.
Individual payments/transactions will not be accepted. In case of cash payment it will be necessary that the group leader collects all the tickets in advance to deliver them to the ticket office.
On the day of your visit, we will hand over to your manager the ticket issued for the visit, on which the total number of participants and the relative balance are shown. The title will be in your hands for your administration.
Please note that the ticketing of our museum complex is exempt from VAT pursuant to art. 10 no 22 dpr 633/72.
The contact person/group leader undertakes to inform the Reservation Office of the updated number of participants at least 10 days before the date of the visit and to notify promptly any further changes.
If the number of actual visitors does not correspond to what was agreed at the time of booking, the management of the Gaiani Foundation will not be able to guarantee access for over-numerous visitors.
Recommendations and rules
In order to complete the ticketing operations it is recommended to arrive at the ticket office 15 minutes before visiting time.
Upon your arrival you will need to show a copy of the signed booking confirmation form.
PHOTOGRAPHS: it is possible to take photographs, without flash or easels, only in the Museum and in the Cathedral, but not in the Chapel of Theodolinda.
RESPECT: in the respect of the sacredness of the place we invite you to observe silence and not disturb the tranquility of others. Do not forget to turn off the ringtone of your mobile phone.
CLOTHING: During the visit of the Cathedral and the Chapel of Theodolinda, it is recommended to wear appropriate and respectful of the sacredness of the place.
BAGS AND BACKPACKS: Inside the ticket office there are lockers in which to store bulky bags and backpacks.
FOOD AND DRINK: It is not possible to eat or drink in the monumental complex, nor to introduce food or drinks.
STAFF: The Staff of the Gaiani Foundation will be at your disposal. We invite you to strictly follow the instructions given.
TEMPISTICHE: The visit to Chapel of Theodolinda and Crown of Iron lasts 30 minutes. The time spent in the Treasury Room is 15 minutes to manage visitor flows.
PROTECTION AND CONSERVATION: the works on display deserve attention and care: do not touch them and avoid behaviors that may harm them.
RESTRICTIONS: Smoking (including electronic cigarettes) is prohibited in the monumental complex and animals of any size are not allowed.
Accessibility and disabled people
The rooms of the museum complex are only partially accessible to disabled people with mobility difficulties, therefore we invite you to contact our Reservations Office and promptly notify the presence of disabled people with reduced mobility, so that we can show you the accessibility of our monumental complex.
The Museum is part of the Accessibility4all project. See our profile at this address: https://www.easygoout.it/museo-e-tesoro-del-duomo-di-monza
How to get there: directions for bus
The Museum is located in a restricted traffic area.
Tourist buses can go to largo XXV Aprile, to the area dedicated to loading and unloading for tourist buses, which is about 300 mt. from the Museum.
Please note: In Piazza Trento e Trieste there is a market on Thursdays, so reaching Largo XXV Aprile can be difficult.
The bus must then move to the parking “Parco di Monza” or to the parking area in Piazza Citterio while waiting to come back to pick up the tourists at the end of their visit.
